Mengziyuan

Privacy policy & support · 隐私政策与支持

Mengziyuan is a restaurant staff tool operated by Better Day USA Inc. For support, privacy questions or a data deletion request, email xu@icook.cloud. This policy covers the Mengziyuan mobile app and its connected store service.

Information used by the app

• Store operations: menu configuration, orders, purchased items, amounts, payment method, refunds, shifts, cash counts, staff names/identifiers and a randomly generated device identifier. Records are stored on the device. When a store is connected, operational records are sent to that store's configured service for fulfillment, reconciliation and reporting.
• Optional voice ordering: only after you enable it and grant microphone access, the app records short audio segments while an active shift is open and the app is visible. Audio goes through the store service to OpenAI for transcription; difficult requests may also send the transcript and menu to OpenAI for matching. Our application does not store the original audio in its database. Transcripts and matching results are stored by the store service to improve ordering accuracy. Service providers may retain data under their own service terms.
• Connection and support: store codes and device credentials are saved locally to connect the device. Credentials are transmitted to authenticate requests and are not advertising identifiers. If you contact support, we receive the email address and information you send. Network services necessarily receive connection information such as IP addresses.

Choices and permissions

Voice ordering is off at each launch. You can stop it at any time or revoke microphone permission in Android/iOS settings; ordinary manual ordering does not require the microphone. Recording pauses in the background. Tell nearby people before recording and avoid capturing unrelated or sensitive information. Voice suggestions require staff confirmation before becoming order items.

The app has no advertising SDK or advertising tracking. It does not request contacts, precise location or access to your photo library. The current app records cash transactions and does not collect payment card numbers. There is no in-app consumer account registration. Unconnected demo operation stays on the device.

Recipients, security and retention

Store administrators can access their store's operational records. The operated service uses Cloudflare hosting/database services and OpenAI for the optional voice features. Connected requests use HTTPS. A merchant who chooses its own service address controls that service's handling of records. We do not sell personal information or use it for advertising.

Local records remain until app data is cleared or the app is uninstalled. Synced records are not removed by uninstalling. Operational and transcript records do not currently have an automatic expiry; they remain available for store reconciliation and service operation until the responsible operator processes a deletion request, subject to necessary accounting, security or legal retention. Please contact us or the store administrator to request access, correction or deletion. Include the store and approximate dates, but never send device keys, staff PINs or card information. We verify authority before acting and explain any records that must be retained. Do not clear a working device's data before unsynced orders have been reconciled.

Audience and changes

The app is for restaurant staff and is not directed to children. Service providers may process information in the United States or other locations where they operate. We update this page when practices change; the effective date identifies the current policy.